chris@klemceramics.com

Spreading Hope & Joy

Contact

FAQs

We recommend emailing us at chris@klemceramics.com. Please allow up to three business days for a response.

We do our best to get orders out within three business days. During restocks and holidays, please anticipate extra time for shipping. Orders are shipped via USPS. If you need a faster turnaround, please reach out to us at chris@klemceramics.com

Sometimes! Being a newer potter, I want to make sure I am able to produce your desired product successfully. I am 100% open to commissioned work and will be honest and transparent about expectations and turnaround time. E-Mail me if you have an idea!

It's really important to us that you are satisfied with your pot. Please let us know if you experience any problems with cracking, chipping, or breaking that isn't due to accidental damage, such as dropping the item. We will do our best to rectify the issue. Contact us at: chris@klemceramics.com

All pieces are dishwasher and dinner ware safe unless otherwise specified. Please make sure to read descriptions, especially if purchasing a misfit resident.

Microwave: Handmade pottery is much hotter in the microwave than commercial dinnerware. This is due to water absorption rates being different, and the microwave heating that absorption in the clay. Please use caution when using a microwave. While it will not cause harm to the piece, it will be very hot to the touch.